Terms of Service for Sure Call Solutions
Last Updated: 9/10/25
1. Acceptance of Terms
Welcome to Sure Call Solutions ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at [YourWebsiteURL.com] (the "Site") and our lead generation services (the "Services"). By accessing our Site or using our Services, you ("User," "you," or "Provider") agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you are prohibited from using the Site and Services.
Welcome to Sure Call Solutions ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at [YourWebsiteURL.com] (the "Site") and our lead generation services (the "Services"). By accessing our Site or using our Services, you ("User," "you," or "Provider") agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you are prohibited from using the Site and Services.
2. Definitions
"Provider" or "You": A home services business (e.g., plumbing, HVAC, electrical, roofing) that registers with Sure Call Solutions to receive Leads.
"Consumer" or "Lead": An individual who submits their contact information through our Site or partners, expressing interest in obtaining home services.
"Lead Data": The information provided by a Consumer, which may include but is not limited to name, address, phone number, email address, and description of the service needed.
3. Services Description
Sure Call Solutions operates as a lead generation service. We connect Consumers seeking home services with Providers like you. We generate Leads through our website, advertising campaigns, and partner networks. We then sell and distribute these Leads to Providers based on their selected service categories and geographic areas.
Sure Call Solutions operates as a lead generation service. We connect Consumers seeking home services with Providers like you. We generate Leads through our website, advertising campaigns, and partner networks. We then sell and distribute these Leads to Providers based on their selected service categories and geographic areas.
4. Provider Account Registration
To receive Leads, you must create an account. You agree to:
To receive Leads, you must create an account. You agree to:
Provide accurate, current, and complete information during registration.
Maintain and promptly update your account information to keep it accurate.
Keep your password secure and confidential.
Accept full responsibility for all activities that occur under your account.
5. Lead Purchase and Delivery
Exclusive vs. Shared Leads: We may offer both exclusive leads (sold to one Provider) and shared leads (sold to multiple Providers). The type of lead and its corresponding price will be clearly indicated at the time of purchase or as part of your service plan.
Delivery: Leads will be delivered to you via email, SMS, API, or through your Provider dashboard, as per our available methods.
Lead Acceptance: You are responsible for promptly contacting the Consumer. We do not guarantee that the Consumer will be available, will answer, or will require services upon your contact.
6. Fees and Billing
You agree to pay all fees specified in your selected service plan or for individual Leads purchased.
Fees are due at the time of purchase or as outlined in your billing cycle (e.g., monthly).
All fees are non-refundable. Sure Call Solutions does not offer refunds for Leads based on the outcome. This includes, but is not limited to, the Consumer not answering, not needing the service, choosing another provider, or providing inaccurate contact information. Our service is the connection to a potential customer, not a guarantee of a closed sale.
We use a third-party payment processor. You agree to their terms and provide accurate payment information.
7. Provider Obligations and Restrictions
Contacting Leads: You must contact each Lead in a professional, timely, and lawful manner, complying with all applicable telemarketing and email laws (e.g., TCPA, CAN-SPAM).
Prohibited Uses: You agree NOT to:
Resell, license, or distribute Leads to any third party.
Use Lead information for any purpose other than to provide a quote for the specific service requested.
Use automated dialing systems or pre-recorded messages to contact Leads without explicit prior consent.
Engage in any abusive, harassing, or deceptive practices.
Data Security: You are responsible for securely handling and storing Lead Data in compliance with applicable privacy laws.
8. No Guarantees; Disclaimer of Warranties
SURE CALL SOLUTIONS PROVIDES THE SITE AND SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE QUALITY, ACCURACY, OR SUCCESS RATE OF THE LEADS. WE DO NOT GUARANTEE THAT LEADS WILL RESULT IN CONTRACTS, JOBS, OR PROFIT FOR YOU. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
SURE CALL SOLUTIONS PROVIDES THE SITE AND SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE QUALITY, ACCURACY, OR SUCCESS RATE OF THE LEADS. WE DO NOT GUARANTEE THAT LEADS WILL RESULT IN CONTRACTS, JOBS, OR PROFIT FOR YOU. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of Liability
IN NO EVENT SHALL SURE CALL SOLUTIONS, ITS OFFICERS, DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES YOU HAVE PAID TO US IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
IN NO EVENT SHALL SURE CALL SOLUTIONS, ITS OFFICERS, DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES YOU HAVE PAID TO US IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless Sure Call Solutions and its affiliates from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site or Services; (b) your violation of these Terms; (c) your violation of any law or the rights of a third party (including a Consumer); or (d) any dispute between you and a Consumer.
You agree to indemnify, defend, and hold harmless Sure Call Solutions and its affiliates from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site or Services; (b) your violation of these Terms; (c) your violation of any law or the rights of a third party (including a Consumer); or (d) any dispute between you and a Consumer.
11. Consumer Information and Privacy
Our collection and use of Consumer data is governed by our Privacy Policy. As a Provider, you are acting as an independent data controller for the Lead Data you receive. You are solely responsible for complying with all privacy laws regarding your use, storage, and deletion of that data.
Our collection and use of Consumer data is governed by our Privacy Policy. As a Provider, you are acting as an independent data controller for the Lead Data you receive. You are solely responsible for complying with all privacy laws regarding your use, storage, and deletion of that data.
12. Termination
You may cancel your account at any time through your dashboard or by contacting us.
We may suspend or terminate your account and access to Services immediately, without prior notice or liability, if you breach these Terms.
Upon termination, your right to use the Services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive.
13. Modifications
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of material changes by posting the new Terms on the Site and updating the "Last Updated" date. Your continued use of the Services after any change constitutes your acceptance of the new Terms.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of material changes by posting the new Terms on the Site and updating the "Last Updated" date. Your continued use of the Services after any change constitutes your acceptance of the new Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Sure Call Solutions
114 Barrington Town SQ. #200
Aurora, OH 44202
[hris@surecallsolutions.net
440-996-5210
If you have any questions about these Terms, please contact us at:
Sure Call Solutions
114 Barrington Town SQ. #200
Aurora, OH 44202
[hris@surecallsolutions.net
440-996-5210
After confirming your email, your discount will be sent to you within a few minutes.
2025 Sure Call Solutionsl. All rights reserved.